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8 Need-to-Know Tips for Avoiding Towing Scams and Fraud

We want to prevent you from becoming their next victim...

If you’ve been in an accident or experienced a breakdown, you may have called a towing company for help. While most of us are honest, hard-working people, there are always a few who will try to take advantage of you when you’re at your most vulnerable.  These horror stories make us angry!

If you’ve had to call for an emergency tow, you’ve got enough on your plate. Our 8 safe towing tips will teach you what to look for in order to avoid towing scams, fraudulent practices, and inflated costs, so you can have the peace of mind to focus on the real issue at hand.

1. Does your warranty cover roadside service?

If you have a new(er) vehicle (typically one made in the last 4 years) roadside service may be included as part of your purchase or warranty. If you are unsure, contact your local dealership to see what, if anything, is included with your vehicle. You may be covered and not know it.

2. Understand what insurance will cover.

Insurance policies can vary greatly, so it’s important for you to know whether yours includes roadside assistance coverage. Don’t wait until you are in an accident —contact your insurance agent to determine the policy limits.

Additionally, find out how your insurance company handles towing in the event that you are in an accident that requires a professional tow, and how much insurance will cover.

3. Be weary if a tow truck arrives when you never contacted them for help.

It’s tempting to feel as if this person was a miraculous godsend. Although many of us do stop out of kindness, you are better off airing on the side of caution.

4. When the tow truck arrives, make sure the name on the truck matches who was called, and matches all documentation to come.

5. Don’t give too much personal information.

Your first name may be one thing, but a towing company shouldn’t need your social security number or your first-born child.

6. Don’t give out too much insurance information.

There have been instances in which shady companies will use your personal information and insurance information to pretend to be your insurance company. It’s not common, but it’s best to protect yourself from the start.

7. Before you let a towing company take your vehicle…

  • Make sure you have your own copy of the invoice or cost of breakdown of all services. This includes all towing fees, daily storage rates if applicable, as well as any additional charges.
  • Make sure you know where your vehicle is being towed, address and phone number included.

8. If you encounter a driver who refuses to leave, or in the event that you suspect fraud, contact law enforcement.

The majority of us are good people who want to help you when you need us most. If you have been in an accident, need a tow in Salt Lake, or want more information on towing services in Utah, please contact us today. We're at your service 24 hours a day, 7 days a week.

CALL US for Emergency Towing Service in Salt Lake City at 801.975.9422

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