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8 Need-to-Know Tips for Avoiding Towing Scams and Fraud

We want to prevent you from becoming their next victim...

If you’ve been in an accident or experienced a breakdown, you may have called a towing company for help. While most of us are honest, hard-working people, there are always a few who will try to take advantage of you when you’re at your most vulnerable.  These horror stories make us angry!

If you’ve had to call for an emergency tow, you’ve got enough on your plate. Our 8 safe towing tips will teach you what to look for in order to avoid towing scams, fraudulent practices, and inflated costs, so you can have the peace of mind to focus on the real issue at hand.

1. Does your warranty cover roadside service?

If you have a new(er) vehicle (typically one made in the last 4 years) roadside service may be included as part of your purchase or warranty. If you are unsure, contact your local dealership to see what, if anything, is included with your vehicle. You may be covered and not know it.

2. Understand what insurance will cover.

Insurance policies can vary greatly, so it’s important for you to know whether yours includes roadside assistance coverage. Don’t wait until you are in an accident —contact your insurance agent to determine the policy limits.

Additionally, find out how your insurance company handles towing in the event that you are in an accident that requires a professional tow, and how much insurance will cover.

3. Be weary if a tow truck arrives when you never contacted them for help.

It’s tempting to feel as if this person was a miraculous godsend. Although many of us do stop out of kindness, you are better off airing on the side of caution.

4. When the tow truck arrives, make sure the name on the truck matches who was called, and matches all documentation to come.

5. Don’t give too much personal information.

Your first name may be one thing, but a towing company shouldn’t need your social security number or your first-born child.

6. Don’t give out too much insurance information.

There have been instances in which shady companies will use your personal information and insurance information to pretend to be your insurance company. It’s not common, but it’s best to protect yourself from the start.

7. Before you let a towing company take your vehicle…

  • Make sure you have your own copy of the invoice or cost of breakdown of all services. This includes all towing fees, daily storage rates if applicable, as well as any additional charges.
  • Make sure you know where your vehicle is being towed, address and phone number included.

8. If you encounter a driver who refuses to leave, or in the event that you suspect fraud, contact law enforcement.

The majority of us are good people who want to help you when you need us most. If you have been in an accident, need a tow in Salt Lake, or want more information on towing services in Utah, please contact us today. We're at your service 24 hours a day, 7 days a week.

CALL US for Emergency Towing Service in Salt Lake City at 801.975.9422

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What you need to know about towing in Utah

Living in Utah, for many people, means boating, camping, fishing, 3-wheeling, or some other outdoor pastime. If you plan to do any of these, the chances are that you will need to do some towing.

If you’ve never done it before, towing in Utah’s recreational lands might seem intimidating, but it doesn’t have to be.

Towing an average-sized trailer is easier than it looks, but it does require some basic know-how, a little practice, and the common sense to adjust your driving to suit road conditions. When you’re towing, everything you do while driving has to be done differently from how you would drive if you were not pulling a trailer.

If you’re braking, allow yourself twice the distance you would usually allow for stopping. The same thing applies to changing lanes; allow room for both your vehicle and the trailer before shifting over. Accelerate and slow down smoothly and gradually – no “rabbit” stops or starts!

Be sure to obey Utah’s laws regarding towing. At a minimum, all trailers need to have working taillights and brake lights and that all towing trailers must be registered with the Utah Department of Motor Vehicles.

Most people in Utah wind up towing a boat or camper trailer, or a vehicle trailer for a 3-wheeler or similar vehicle. Whether you’re towing any of these, the same basic towing information applies to any towing application. This is because what you are towing and what you are towing it with, no matter where in Utah you are towing, mainly depends on weights and capabilities.

The tow vehicle is as important as the load you are pulling. For example, if you are towing a boat to the lake, you can usually do so easily with most pickup trucks. However, if you plan on towing to one of Utah’s high mountain lakes, you may need the power of a heavy-duty engine to get you through some of our mountain passes.

For towing a load of 2,000 pounds or more through Utah you will definitely need a tow-friendly vehicle, such as an SUV. In fact, even a small SUV is a good choice for the average-sized boat or camper. For heavier loads, such as a large camper of loaded horse trailer, you’re best off with a solid half-ton pickup with lots of horsepower and torque.

Consider, too, whether your vehicle’s transmission, brakes, and rear axle can cope with the added weight and demands on them. If you’re planning on towing in the Utah mountains regularly, a three-quarter ton pickup should be in your future plans.

After the vehicle, the most critical element of your towing setup is your trailer towing hitch.

Trailer hitches are rated according to capacity of the load weight and tongue weight, so you should know the planned weight of your load, and select accordingly. Remember to calculate the added weight of supplies, etc. which you plan to load and carry in your camper or boat.

“Load weight” refers to the expected Gross Trailer Weight. “Tongue weight” refers to the downward force exerted on the hitch ball (usually calculated at 10-15 percent of the maximum rated GTW). The tongue is the hitching mechanism at the front of the trailer. The coupler of the trailer is what accepts the hitch ball. Be sure your hitch ball is the correct dimension for the coupler.

Once you have determined how much weight you'll be towing, that your towing vehicle can handle Utah’s outdoors, and that the total weight won’t exceed the maximum towing capacity of your towing vehicle, you're ready to choose the proper hitch.

Most hitches can be bolted to the vehicle, and a bolt-on installation is the preferred method to attach your hitch. Many pickups and SUVs, especially in Utah, come ready for towing with a factory-equipped Class III hitch; the most popular class of hitch.

A Class III hitch can handle up to 5,000 pounds for hauling any load (car, boat, camper, or whatever). For heavier boats or campers, a Class IV hitch (up to 7,500 pounds) is preferred (if you don’t already own one, you should probably also consider a three-quarter-ton truck for towing these loads). In most cases, though, a Class III hitch will handle most campers, car trailers and small- to medium-sized boats if you’re towing in Utah.

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What to do if you need a bus tow in Utah

Picture this: your car breaks down on the road and you’re stuck. Not fun, right? But imagine that you’re driving a bus, and now you need a tow.

Keep in Mind: Finding a tow for a bus is a whole different game than getting a tow for a car.

Towing a car is not difficult. All you need is another vehicle that can get the dead vehicle moving. (OK, and a good neighbor or friend to help you out!)

But if you break down in a bus, getting a tow is an entirely different deal…

Towing a full-sized bus requires special equipment, and not every Utah towing company has that equipment. And even after you find a company that can tow the bus, you still need to take care of a few things first.

#1. Take care of your passengers before calling for a bus tow

Let’s hope that your bus just had some minor mechanical failure, and you were able to pull over to the side safely. In this case, your passengers are probably all fine. But what if you’ve been involved in an accident – or even worse, a rollover?

Before calling a towing company...

Make sure your passengers are okay! Does anyone require medical attention?

If there are injuries...

If there are injuries, regardless of how slight they may appear to be, your first call needs to be 9-1-1. Request an ambulance and provide the dispatcher with the location of the bus accident, as well as information on any suspected injuries as instructed.

If all passengers are unharmed...

Hopefully all of your passengers are unharmed. In this instance, it is your job to get them to a safe location outside of the bus. The majority of state towing regulations do not allow passengers to remain inside a bus during a tow. If you’re on a busy road, try to get all the passengers as far from the roadside as possible.

A potential exception:

In the event that your bus has a flat tire that can simply be repaired, it is likely okay for passengers can stay inside the bus until the tow truck comes to repair or change the tire.

#2. Call for a tow and a second bus

Once you have taken care of your passengers...

Once the passengers have been taken care of, it's time to call in a tow truck. Let the dispatcher know what is wrong with your bus. This will allow the driver to come prepared with the correct equipment to help or tow. If they need to bring a special winch or hitch, the driver can come prepared, and you don’t have to spend even more time waiting.

Minimizing delays in connections...

If your passengers are attempting to make a connection, it's also a good idea to ask dispatch to send an additional bus to be sent at the same time. Your passengers will thank you for doing your best to minimize the delay.

Nothing makes a breakdown or being stranded a whole lot of fun, however, being prepared will make a bad situation easier to handle should the need arise and you find yourself in need of towing for your bus.

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Vehicle Removal: How to Choose A Towing Company to Haul Away that Old Junker

If you have been meaning to find a vehicle removal company to get rid of a junk vehicle that’s rusting in your driveway or backyard, you’ll find there are plenty of companies offering this service.

Search online for “vehicle removal” and you’ll come up with plenty of names. Problem solved, right? Not quite!

Before you make that phone call, dig a little deeper. Not all companies that offer vehicle removal services are the same. For example, did you know that you could actually make money off your old, unwanted junk car?

Yes, you can. But if you don’t choose wisely, it could cost you money, instead of saving you money, to have your junk car towed.

So what should you look for in a vehicle removal company? Here are some tips that will help you save the most, while enjoying convenience and service:

1. Most all towing companies offer vehicle removal of a non-working vehicle.

However, some of these companies will charge you a fee to tow the car, van, or suv. When you consider that the towing company is going to take that vehicle straight to a local salvage yard and get paid cash for it, that seems a little unfair, doesn’t it?

Salvage yards will pay for a vehicle that doesn’t run because they can sell the parts and the scrap metal from the vehicles. That’s why the least a vehicle removal company can do is offer to tow your junk vehicle for free.

2. In addition to offering complimentary towing, a towing company should offer to pay you for removal of your vehicle.

Depending on the condition of the vehicle, even a non-working car, van, or SUV can fetch quite a lot of money for the towing company. Salvage yards can refurbish the parts and sell the leftover metal profitably for scrap. This makes it worth their while to pay for junk cars.

3. Expect payment when you hand over the vehicle title.

For the vehicle removal company to be able to sell the vehicle for salvage, they must have the title. When you give them the title, you are transferring ownership of the vehicle to them. If a company tells you they will pay you later, calmly, but firmly, insist that you must be paid when you give them the title.

If this is your first time looking for a vehicle removal company, these tips will help ensure that you don’t get ripped off. Or call Evans and Sons Auto and Vehicle Towing instead. We will offer you a fair price immediately, pay you cash on the spot, and tow your junk car for free.

If you have a vehicle you need to get rid of, vehicle removal doesn’t get any easier than that!

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Ready to Sell Your Junk Car for Cash?

You’ve had some fun times in your old car but – let’s face it – it’s a piece of junk now. Can you still get cash for this car?

You sure can! Selling cars for cash is a great way to get rid of your junk vehicle, clean up Utah, and make some quick spending money on the side. To get the most money for your car as quickly as possible, take these steps:

Find the title

You’d be surprised (or maybe you won’t) how many people try to sell their car for cash without having the title ready for the buyer. But a buyer in Utah (and most other states) can’t do anything without a car title.

So dig out that title from wherever you stashed it. If you can’t find it, you can obtain a copy or replacement title from the Utah DMV.

Calculate the value

How much is your clunker worth? Head online or to your local library and assess the value of your vehicle. The amount of damage and wear-and-tear will affect how much cash you’ll get for your clunker. But anyone who is interested in buying the vehicle will have questions about its damage and its condition. If it’s not running, the only value may be as a salvage vehicle.

Shop around

Call the junkyards in your area but also make sure to call Evans and Sons Towing. You’ll find a range of cash offers for your car, but you’ll also find some of these offers come with conditions.

Some yards don’t pay anything for non-running vehicles or vehicles they have to pick up. Some offers may charge you to pick up the car. Some buyers won’t tell you over the phone what they will offer, and then try to low-ball you when they show up, wasting your time.

You want a buyer, like Evans and Sons Towing, that will give you a fair price, up front, over the phone.  

Deliver Your Car

Now that you have a price, you need to deliver your car. If your vehicle is drivable, you can take it in. If it is not, contact an affordable towing company in your area. Most salvage yards will less for cars that they have to tow in to the yard. Evans and Sons offers cash for all cars and never we’ll come get your clunker for free.

Collect cash for your car

Have your title ready when we come to pick up your car, and our driver will hand you actual cash, on the spot. If you take your car to a salvage yard, or deal with some other towing companies, they may tell you that they’ll send you a check.

Not us! When Evans and Sons Towing tells you we give you “Cash for Cars” that’s exactly what you get!

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